Disability Confident

Working with disabled customers and colleagues

Disability ConfidentWould staff in your organisation know the right way to deal with a customer or colleague who has a physical or visual impairment? Would they be comfortable with it, or would they feel awkward or embarrassed?

This learning resource provides the practical steps you need to take in order to serve disabled customers, and to work with disabled colleagues and staff.

Developed in partnership with The Employers’ Forum on Disability (EFD), this training solution from Skill Boosters provides guidance on best practice in the workplace, and emphasises the value of a diverse workforce.

For more information on this course, contact us

An extract from the Disability Confident DVD and just one of over 100 training clips in the
Skill Boosters Video-clip Collection

Licence this clip for use in your e-learning and Powerpoints

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